Shipping policy

🕐 Processing Time
Orders are processed within 2–5 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed the next business day.

🚚 Domestic Shipping (Within UAE)

• Standard Delivery: 2–5 business days

• Express Delivery: 1–2 business days

• Free Shipping on Orders of Dhs.100 or above

Please note: Delivery time may vary slightly depending on your city or remote area.

🌍 International Shipping

International shipping fees are calculated at checkout based on destination and weight.

📦 Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your shipment directly on the courier’s website.

❌ Delays or Issues
We are not responsible for delays caused by customs, weather, or courier service disruptions.
Please ensure your address and contact details are entered correctly to avoid delivery issues.

🛑 Non-Delivery or Returned Orders
If an order is returned to us due to an incorrect address or failure to receive the package, the customer will be charged reshipping fees.